Jeff's Famous Jerky Official Website

Return Policy

Refund Policy for Returned Items

  • Unopened case returns from our approved distributors are accepted in only rare circumstances because of potential food safety issues, but will be reviewed on a case by case basis. Upon sole discretion approval by managagment  for any approved return, a 10% re-stocking fee will need to be paid for any approved unopened case returns. Please contact us for authorization prior to shipping any return.
  • For health and safety reasons, since we are selling food items, we cannot accept returns by the bag, but if you have an issue, please do contact us.  We want only happy customers.
  • Shipping back to us is your responsibility and shipping will not be reimbursed.
  • Include your original purchase documentation and send to our mailing address
  • Include your full name and phone number for contact, plus your mailing address

Jeff’s Famous Jerky

26040 Acero, Suite #106

Mission Viejo, California 92691


Refunds will be processed within 14 calendar days of your approved return.

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                             Beef Jerky International Shipping for Personal Consumption

We can send Jeff’s Famous Jerky almost anywhere however there are a few countries that do not allow delivery of beef jerky from the United States. Most countries do allow USDA inspected jerky to be delivered, but there is some risk involved for international export; it often depends upon the discretion of the customs officer, so order at your own risk.  International packages are not returned to us.  We cannot be responsible for a package that is refused by customs.  We have international customers who order frequently, and only occasionally have an issue with one delivery; just know there is risk involved with any international order.  Expect that international jerky shipping does cost more than shipping in the United States and generally can take 2-4 weeks to arrive.

  • The United Kingdom is sometimes enforcing a new European Union law. Your package could be refused entry, so order at your own risk.
  • These countries presently do not allow any entry of beef jerky from the USA; Germany, Japan, Finland, Australia and New Zealand.

We use only 100% American Hormone-Free USDA Certified and Inspected Premium Beef.

Copyright 2007-2014, Jeff's Famous Jerky.  All rights reserved. 
Permission to duplicate is required in writing.